Refund & Cancellation Policy
1. Digital Goods
Terminal subscriptions and Founding memberships provided by VextaCore are digital services. Once a subscription period begins or access is granted, we do not offer refunds, except as required by applicable law.
2. Cancellation of Subscriptions
If you are subscribed to a recurring Pro Plan, you may cancel your subscription at any time through your account settings. Your access will remain active until the end of your current billing period. No partial refunds will be issued for unused time.
3. Exceptions
If you experience a technical error during the payment process that results in a double charge or failure to receive access, please contact our support team within 7 days of the transaction for an investigation.
4. Contact Us
To request support regarding payments or refunds, please email us at [email protected] with your transaction receipt.